{"id":10031,"date":"2026-06-07T17:06:47","date_gmt":"2026-06-07T17:06:47","guid":{"rendered":"https:\/\/ramesheyecare.com\/?page_id=10031"},"modified":"2026-06-07T19:13:11","modified_gmt":"2026-06-07T19:13:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ramesheyecare.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p><\/p>\n\n\n<p><\/p>\n\n\n<p><\/p>\n\t\t\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t\n\t\t<p>Dr. Ramesh Superspeciality Eye &amp; Laser Centre (referred to as &#8220;the Centre&#8221;, &#8220;we&#8221;, &#8220;us&#8221;, or &#8220;our&#8221;), located at 65-A BRS Nagar, Near Ferozpur Road, Ludhiana 141012, Punjab, India, is committed to protecting the privacy and confidentiality of all personal and medical information provided by our patients, website visitors, and users.<\/p>\n<p>This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, or use any of our services. By using our website or services, you consent to the practices described in this policy.<\/p>\t\t\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h5>Information We Collect<\/h5>\t\t\n\t\t<p>We collect the following types of information from you:<\/p>\n<p><strong>2.1 Personal Information<\/strong><\/p>\n\u2022 Full name, gender, date of birth, and age\n\u2022 Residential address, city, state, and PIN code\n\u2022 Contact number and email address\n\u00a0\n<p><strong>2.2 Medical &amp; Health Information<\/strong><\/p>\n\u2022 Eye examination results and diagnostic reports\n\u2022 Medical history and current medications\n\u2022 Prescriptions and treatment plans\n\u00a0\n<p><strong>2.3 Financial &amp; Insurance Information<\/strong><\/p>\n\u2022 Insurance details and billing information\n\u2022 Payment transaction records\n\u00a0\n<p><strong>2.4 Website &amp; Technical Information<\/strong><\/p>\n\u2022 IP address, browser type, and device information\n\u2022 Pages visited and navigation patterns on our website\n\u2022 Cookies and similar tracking technologies (see Section 7)\n\u00a0\n<p><strong>2.5 Communication Records<\/strong><\/p>\n\u2022 Appointment booking requests and enquiry form submissions\n\u2022 Emails, messages, or phone call records for appointment and care coordination\n\u2022 Newsletter subscription details\t\t\n\t\t\t<h5>How We Use Your Information<\/h5>\t\t\n\t\t<p>We use the information we collect for the following purposes:<\/p>\n\u2022 To provide and manage your eye care treatment and follow-up\n\u2022 To book, confirm, reschedule, or cancel appointments\n\u2022 To send appointment reminders and care-related communications via SMS, email, or phone\n\u2022 To process billing and insurance-related transactions\n\u2022 To maintain accurate medical records as required by applicable law\n\u2022 To improve the quality of our services through internal reviews\n\u2022 To send newsletters and eye health awareness content (only with your consent)\n\u2022 To respond to queries or grievances submitted through our website or helpline\n\u2022 To comply with applicable medical, legal, and regulatory obligations\t\t\n\t\t\t<h5>Sharing &#038; Disclosure of Information<\/h5>\t\t\n\t\t<p>We do not sell, rent, or trade your personal or medical information. We may share your information only in the following circumstances:<\/p>\n\u2022 With treating doctors and support staff within the Centre for care coordination\n\u2022 With insurance companies for the purpose of processing your claims\n\u2022 With government authorities or courts when required by applicable law\n\u2022 With technology service providers (e.g., website hosting, appointment systems) under strict confidentiality agreements\n\u2022 In a medical emergency, with emergency service providers or designated family members\t\t\n\t\t\t<h5>Data Retention<\/h5>\t\t\n\t\t<p>We retain your personal and medical records for as long as necessary to fulfil the purposes described in this policy and to comply with applicable laws and medical regulations. After the applicable retention period, records are securely deleted or anonymised.<\/p>\t\t\n\t\t\t<h5>Data Security<\/h5>\t\t\n\t\t<p>We take reasonable technical and organisational measures to protect your personal and medical information against unauthorised access, disclosure, alteration, or destruction, including:<\/p>\n\u2022 Secure storage of physical medical records with restricted access\n\u2022 Password-protected systems for electronic records\n\u2022 Access controls ensuring only authorised staff can view patient information\t\t\n\t\t\t<h5> Third-Party Links<\/h5>\t\t\n\t\t<p>Our website contains links to third-party platforms including Facebook, Instagram, LinkedIn, and YouTube. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before providing any personal information.<\/p>\t\t\n\t\t\t<h5>Your Rights<\/h5>\t\t\n\t\t<p>You have the following rights regarding your personal information:<\/p>\n\u2022 Access: You may request a copy of your personal or medical records held by us\n\u2022 Correction: You may request corrections to inaccurate or incomplete information\n\u2022 Withdrawal of Consent: You may opt out of non-essential communications (e.g., newsletter) at any time\n<p>To exercise any of these rights, please contact us at rameshpunarjot@yahoo.com<\/p>\t\t\n\t\t\t<h5> Changes to This Privacy Policy<\/h5>\t\t\n\t\t<p>We reserve the right to update this Privacy Policy at any time. The updated policy will be published on our website with a revised effective date. Continued use of our website or services following any update constitutes your acceptance of the revised policy.<\/p>\t\t\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-block-end:0;flex-grow:1;border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider--element-align-start .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-start .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-start .elementor-divider__element{margin-inline-start:0}.elementor-widget-divider--element-align-end .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-end .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-end .elementor-divider__element{margin-inline-end:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>","protected":false},"excerpt":{"rendered":"<p>Dr. Ramesh Superspeciality Eye &amp; Laser Centre (referred to as &#8220;the Centre&#8221;, &#8220;we&#8221;, &#8220;us&#8221;, or &#8220;our&#8221;), located at 65-A BRS Nagar, Near Ferozpur Road, Ludhiana 141012, Punjab, India, is committed to protecting the privacy and confidentiality of all personal and medical information provided by our patients, website visitors, and users. This Privacy Policy explains how [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ramesheyecare.com\/index.php\/wp-json\/wp\/v2\/pages\/10031"}],"collection":[{"href":"https:\/\/ramesheyecare.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ramesheyecare.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ramesheyecare.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ramesheyecare.com\/index.php\/wp-json\/wp\/v2\/comments?post=10031"}],"version-history":[{"count":39,"href":"https:\/\/ramesheyecare.com\/index.php\/wp-json\/wp\/v2\/pages\/10031\/revisions"}],"predecessor-version":[{"id":10074,"href":"https:\/\/ramesheyecare.com\/index.php\/wp-json\/wp\/v2\/pages\/10031\/revisions\/10074"}],"wp:attachment":[{"href":"https:\/\/ramesheyecare.com\/index.php\/wp-json\/wp\/v2\/media?parent=10031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}